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Customizing Communication Strategies Based on Regional Risks

Customizing Communication Strategies Based on Regional Risks

The 2023–2024 Winter Reliability Assessment from the North American Electric Reliability Corp. (NERC) has clearly warned about the elevated risk of blackouts in extreme winter conditions across much of North America. Climate change, rising energy demand, and natural...
Powering Up the Holidays: A Guide to Festive Readiness

Powering Up the Holidays: A Guide to Festive Readiness

As we enter the festive season, utility companies and providers have a golden opportunity to enhance customer service and prep everyone for potential winter challenges. Inspired by FEMA’s #WinterReady campaign, urging individuals to identify and reduce...