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Aerialink: Transforming
Insurance Communications

Aerialink is revolutionizing the way insurance providers communicate with their customers.  

Elevate customer interactions with our powerful enterprise messaging platform.

Streamline your entire claims journey process with our intelligent messaging solution. From first notice to final resolution, Aerialink leverages industry know-how and optimized processes to digitally revolutionize insurance operations.

By leveraging SMS and MMS capabilities alongside industry expertise, Aerialink streamlines your processes to deliver timely, personalized communications. The result? Enhanced customer satisfaction and improved operational efficiency that positively impacts your bottom line.

Aerialink enables a seamless claims communication process.

Key Benefits

Streamlined Communications

Reduce claim lifecycle timelines and enhance operational efficiency.

Customer Centric Approach

Customer-Centric Approach

Deliver personalized, end-to-end comms tailored to your policyholder’s’ needs.

Customer Centric Approach

Seamless Integration

Easily integrate Aerialink with your existing systems and workflows.

Customer Centric Approach

Optimized Efficiency

Automation accelerates claims processing, freeing staff for high-value tasks and boosting productivity.

Advanced Messaging Capabilities 

 

10DLC (10-Digit Long Code)

  • Ideal for high-volume, application-to-person (A2P) messaging 
  • Registered with carriers for improved deliverability 

Toll-Free Numbers

  • Recognizable and trusted by customers 
  • Capable of handling high-volume SMS and MMS 

    Why Choose Aerialink?

     

    Aerialink bridges the gap between your business applications, mobile service provider networks, and customer mobile devices in near real-time, and at scale.  

     

    Our business text messaging solution is designed to meet the needs of any sized organization by offering:

     

    • Integration with existing tools and business systems  
    • Scalable messaging solutions for high-volume communication needs 
    • Compliance with industry regulations and best practices 
    • Robust analytics and reporting capabilities
    • Dedicated support from our team of messaging experts 

    Use Cases

    Two-way Chats

    Enable seamless communication between insurers, agents, policyholders, and adjusters, streamlining claims processing and enhancing customer service. 

    Connect Your Workforce

    Boost productivity with efficient adjuster scheduling, simplified time reporting, and enhanced team engagement through interactive features like virtual town halls. 

    Notifications and Alerts

    Keep stakeholders informed with real-time updates on policies, claims, billing, and critical events, ensuring timely action and improved customer satisfaction. 

    Additional Features

    Enhance security, drive app adoption, and execute targeted campaigns, maximizing the value of your insurance communications beyond core services. 

    The Aerialink Advantage

    With over 20 years of experience in enterprise mobile messaging and a global customer base, Aerialink offers messaging solutions designed to meet the needs of insurance organizations of any size. In fact, one of the largest insurance companies in the country relies on Aerialink to send 60 million messages every month, ensuring timely and effective communication with policyholders.

    Ready to optimize your insurance communications?