As we become more heavily reliant on an uninterrupted power supply, energy crises, and subsequent power outages can have severe consequences for both the public and businesses. The ability to communicate effectively during such emergencies is crucial in minimizing the...
In today’s global society, utilities and government agencies face the formidable challenge of effectively communicating with diverse consumer groups, especially during energy emergencies. One solution lies in leveraging technologies that enable various levels of...
Winter storms can be a beautiful yet treacherous force of nature, capable of causing widespread disruption and damage to power infrastructure. In recent years, we’ve witnessed a surge in the frequency and intensity of winter storms, leaving utilities companies...
The 2023–2024 Winter Reliability Assessment from the North American Electric Reliability Corp. (NERC) has clearly warned about the elevated risk of blackouts in extreme winter conditions across much of North America. Climate change, rising energy demand, and natural...
As we enter the festive season, utility companies and providers have a golden opportunity to enhance customer service and prep everyone for potential winter challenges. Inspired by FEMA’s #WinterReady campaign, urging individuals to identify and reduce...
Infographic Download Now 5 WAYS TO PUBLICIZE YOURFLEX PAY PROGRAM Proactive outreach has proven effective in encouraging flex pay enrollments — here are 5 ways to increase...
Case Study Download Case Study Southern California Edison Southern California Edison (SCE) partnered with Message Broadcast to strengthen their wildfire mitigation efforts and ensure the safety of their customers. In this case study, you will learn how SCE: Increased...
