Artificial intelligence (AI) implementation has emerged as a powerful force reshaping industries across the board. The energy sector is no exception, with 74% of U.S. utilities having explored AI solutions to meet growing customer expectations and operational needs,...
Utilities face mounting pressure to maintain reliable service amid extreme weather events, wildfires, and aging infrastructure challenges. With an 83% increase in weather-related outages (U.S. Department of Energy) and 65% of customers frustrated by impersonal utility...
The energy and utilities sector is foundational to our daily lives, providing essential services that keep our homes and businesses running smoothly. However, this critical infrastructure is increasingly targeted by cybercriminals. Recent reports have highlighted a...
Recent research by Chartwell Inc., a leading information provider for the utility industry, has identified key trends in how utilities are keeping customers informed during power outages. Their comprehensive study, based on data collected from 44 utilities between...
In August 2023, the Maui wildfires caused extensive damage across the Hawaiian island, resulting in significant loss of life and property. As the fire spread through Lahaina, utility companies faced dual challenges: protecting critical infrastructure and maintaining...
